Payment Policy

Specwise Estimating – Payment Policy

1. Accepted Payment Methods

Specwise Estimating accepts the following payment methods within the United States:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)

  • PayPal

  • Bank Transfer / ACH (for approved clients)

  • Checks (for recurring clients only)

  • Online Invoice Payments (Stripe, PayPal, etc.)

All payments are processed in USD (United States Dollars).

2. Payment Terms

2.1 Upfront Payment

  • All estimating projects require 50% upfront payment before work begins.

  • Remaining 50% is due upon project completion and before final files are delivered.

2.2 Subscription / Membership Services

  • Monthly or annual subscription charges are billed automatically on the selected plan date.

  • Subscriptions auto-renew unless canceled 3 days before the billing date.

3. Invoices

  • Invoices are delivered via email or client dashboard.

  • All invoices must be paid on or before the due date listed.

  • Failure to pay may result in project delays or suspension of services.

4. Late Payments

  • The following late payment rules apply:

  • A 5% late fee is applied to invoices overdue by 3 days.

  • Services may be paused after 7 days overdue.

  • Files or deliverables remain the property of Specwise Estimating until full payment is received.

5. Refund Policy

5.1 Non-Refundable Services

Because estimating services involve labor, time, and calculations, all payments are non-refundable.

    5.1.1 Refunds are NOT issued for:

  • Completed or partially completed estimates

  • Change of mind by the client

  • Wrong plans or incomplete drawings provided by the client

  • Project cancellation by the client

5.2 Exceptions

Refunds may only be issued if:

  • Duplicate payment occurs

  • Same invoice is charged twice

  • Payment was processed in error

Refund requests must be made within 3 business days of the transaction.

6. Project Revisions

  • Each estimate includes 1 free revision (minor changes).

  • Major revisions, scope changes, or updated drawings are billed separately.

7. Chargebacks & Payment Disputes

Clients must contact Specwise Estimating to resolve any billing concerns.
Unauthorized chargebacks may result in:

  • Immediate suspension of services

  • Additional collection charges

  • Legal recovery of owed amounts

8. Privacy & Security

All payments are processed using secure, PCI-compliant payment gateways.
Specwise Estimating does not store full credit card information.

9. Contact Information

For billing or payment concerns, contact:
Email: brandon@specwiseestimating.com
Phone: +1 512-325-9966  
Business Hours: Monday–Friday, 9 AM – 5 PM (U.S. EST)